Learn why retaining customers and building a community is key to growing a lasting business.
3:00pm
Learn why retaining customers and building a community is key to growing a lasting business. From increasing repeat purchases to creating an emotional experience, you’ll get a deeper understanding of what's needed to develop the devoted customer base you’ve always dreamed of.
Along the way you’ll learn about:
The three pillars of retention marketing
The three-step triangle to building a strong buying community
The retention marketing matrix for all businesses
The key metrics to retention marketing success
Course Content - here
Download the Retention Marketing Worksheet to follow along with the key questions at the end of each video
AGE GROUP: | Adults |
EVENT TYPE: | Small Business | Computers & Technology |
TAGS: | Small Busines | Computer Technology |
The City of Evanston is committed to promoting a Citywide culture of accessibility and inclusivity. To request an accommodation for a program, service, or activity, please call 847-866-2919 to make an ADA service request or fill out a request form online.